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Returns & Exchanges
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, we are committed to making it right through a refund or replacement.
1
Inspect Your Order
Please check your pastries immediately upon delivery for any damage or discrepancies.
2
Document Issues
Take clear photos of the packaging and the product if there is a quality concern or damage.
3
Contact Support
Email our team within 24 hours of delivery with your order number and photos.
4
Resolution
Our team will review your claim and issue a replacement or store credit within 48 hours.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing